We prioritize our customer’s privacy and security within all provided details. Please send us feedback. Your feedback moves us to the next level!
Who we are
Website URL: https://masarameen.ae/
Organization Name: Masar Al Ameen Business LLC
Contact Information: [email protected]
Depending on your local regulations, additional information such as a physical or registered address and company registration number might be required.
What personal data do we collect and why do we collect it?
Data Collection:
We may collect the following types of personal data:
- Personal Information: Name, email address, and account preferences.
- Transactional Data: Purchase history, and payment details.
- Technical Information: Cookies, browser data, and IP addresses.
- Sensitive Data (if applicable): Explicitly collected with user consent, e.g., health-related information.
Purpose of Collection:
- To provide and improve services.
- For customer support and communication.
- To comply with legal obligations.
- For analytical and marketing purposes (only with user consent).
Data Storage:
We store data securely on encrypted servers, with access restricted to authorized personnel. Data retention periods vary depending on the type of data (see below).
How Long We Retain Your Data
- Contact form entries: Retained for 12 Months for customer service.
- Analytics records: Retained for 12 Months.
- Purchase records: Retained for 24 Months to comply with financial and tax regulations.
User Rights
Users have the following rights over their data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data (where legally permissible).
- Data Portability: Request transfer of your data to another service provider.
- Restrict Processing: Opt out of certain data processing activities.
How to Exercise Your Rights:
Contact us at [email protected] to make a request. We will respond within 2 Working days.
Where We Send Your Data
Data may be transferred to and processed in countries outside your own, including countries outside the EU. We ensure compliance with relevant regulations through:
- Standard Contractual Clauses.
- Privacy Shield Agreements (if applicable).
How We Protect Your Data
We implement robust security measures to safeguard your data, including:
- Encryption of sensitive information.
- Two-factor authentication for accessing sensitive systems.
- Regular audits and staff training in data protection.
- Privacy Impact Assessments for major changes in data handling.
Contact Information for Privacy Concerns
For privacy-related inquiries, please contact:
- Data Protection Department
- Email: [email protected]
